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- Frequently Asked Questions
0829-44-0118
Is there a place where I can leave my luggage?
We can take care of your child at this facility.
◎If it's before check-in, please call the hotel and we will hold your luggage at the pier.
…Continue readingCan I swim in the sea in front of the hotel?
Yes, available.
We have rental items available, such as water showers, mats, and parasols.(Limited to Summer)
Enjoy your stay before check-i…Continue readingAre there any convenience stores on Miyajima?
There is only one shop located directly in front of Miyajima pier.
However, unlike convenience stores on the mainland, their operating hours…Continue readingDo you have a private family bath?
There are no private family baths.Please use the public bath or the bath in your room.Can children use the public bath?
No problem.
There are no specific age restrictions, but please refrain from bringing children aged 6 and older into the mixed-gender bath.Can we set off fireworks near the hotel?
You can enjoy this on the beach in front of the hotel.
However, since some customers are resting, we are closing at 9:30 PM.We have rental i…Continue readingIs there a designated smoking area within this facility?
Smoking is prohibited throughout this facility.※Please refrain from smoking on the guest room balconies.The smoking area is located on the w…Continue readingI would like to know how to handle food allergies.
Menu changes are possible for each individual.
Please enter your allergy information when making your reservation, or call the hotel directl…Continue readingI made a reservation for plan that included breakfast or did not include meals.
We do not provide dinner at this facility, so please go to a restaurant after checking in or come after dinner.Please note that there are fe…Continue readingI would like to change my check-in date.
Changes to your stay dates are not permitted at this facility.If you wish to change your reservation, please cancel your current reservation…Continue readingPlease tell me the check-in and check-out times.
Check-in is from 3:00 PM to 6:00 PM, and check-out is at 10:00 AM.(This may vary depending on the accommodation plan, so please check the de…Continue readingI will not be able to check in at the time specified in my reservation.
We're asking for an estimate, so it's okay if the time varies slightly.
The standard check-in time is from 3:00 PM to 6:00 PM.
If you antici…Continue readingI'm currently traveling by private car.Can I get to the hotel by car?
Yes, available.Please board the ferry with your private vehicle.Parking is available in front of the hotel.After arriving in Miyajima, drive…Continue readingIs there a parking lot?
There is a free parking lot (20 spaces) in front of the building.
Please board the ferry from Miyajimaguchi Port.(You can also use it before…Continue readingI would like to know about the shuttle bus service.
We operate between 8:00 AM and 10:00 AM in the morning, and between 3:00 PM and 6:00 PM during the day, according to the arrival times of ou…Continue readingPlease provide the access information.
The basic access route is: JR Miyajimaguchi Station> 5-minute walk >Miyajimaguchi Port > 10-minute ferry ride >Miyajima Port> 5-minute free …Continue reading
Please contact us by phone.
9:00 to 17:00