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  2. Frequently Asked Questions

Frequently Asked Questions

  • 【Hotel / Guest rooms】

    I would like to change the number of guests.

    Please contact us by phone or email.
    We will be changing the number of people at this facility.
    If your reservation is prepaid, you cannot c…Continue reading
  • 【Hotel / Guest rooms】

    I would like to change my check-in date.

    Changes to your stay dates are not permitted at this facility.If you wish to change your reservation, please cancel your current reservation…Continue reading
  • 【Hotel / Guest rooms】

    Please tell me the check-in and check-out times.

    Check-in is from 3:00 PM to 6:00 PM, and check-out is at 10:00 AM.(This may vary depending on the accommodation plan, so please check the de…Continue reading

Please contact us by phone or email!

9:00 to 17:00